fostering the humanistic practice of medicine publishing personal accounts of illness and healing encouraging health care advocacy

fostering the humanistic practice of medicine publishing personal accounts of illness and healing encouraging health care advocacy

Expectations

 
Before the start of every school year, from the time I was nine up through middle school, I would make the same school-year resolution: to become shy.

I have always been too enthusiastic. Out of all my classmates, I sang the loudest at birthdays, I laughed the longest at jokes and I asked more questions than anyone else. In fifth grade, a firefighter visited my class; after I’d asked my third question about how fire suits actually work, I remember hearing some classmates groan and seeing my friend Thom lift his arms up and, in mock agony, flop down on his desk. I tried to be shy, really. I would go for a few days sitting on my hands during lessons, but, inevitably exhausted by my inauthenticity, I would soon find my excitement uncontainable once more.

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Choices

 
My current life as a locum tenens–a doctor who travels around to fill in for vacationing or ill physicians–is lonely. I spend endless days in hotel rooms, away from my family. But I chose this existence as an antidote to the professional exhaustion that threatened to end my surgical career. Regular panic attacks, maladaptive coping behaviors and compassion fatigue had turned me into a person I did not like or recognize.
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Reverse Burnout

 
I have a long commute to the hospital where I work. I’ve been doing this for a long time and have thought about retirement. So when I’m stuck on the turnpike in morning rush-hour traffic, when it takes me 60 to 90 minutes to get in to work, I often say to myslf, “Why am I doing this? Why not just quit, retire and enjoy life at home? I don’t need this aggravation.”
 
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My Puzzled Self

“It is no measure of health to be well-adjusted to a profoundly sick society.” -Jiddu Krishnamurti

How many times have I tried to begin writing about my experience of stress and burnout?

I’ve lost count.

Each time I begin to write, detachment renders me into pieces like a jigsaw puzzle. Where are the straight edges? Where is the frame? What is supposed to be where all of these empty spaces are? Where is the box lid with a picture to guide me?

A few years ago the medical library where I had worked for six years relocated from a building outside the hospital to a space inside the busiest area of a busy hospital. Prior to the relocation, I rarely entered the hospital or did so only when my energy felt sufficient to handle whatever I might see, hear or smell. It helped that I worked an evening schedule. After 5:00 p.m. the hospital was almost unpopulated.

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The First

 
I have wanted to work in geriatrics, specifically with people with dementia, since I was in high school. Over the past year, I have been able to volunteer with a program called Opening Minds Through Art (OMA). I have worked at the same site as both a volunteer and a leader and therefore have gotten to know many elders on a personal level.

A woman I volunteered with and hold most dear had a twin sister. Recently, during one of our sessions, I found out that her sister was headed for hospice; the next day, she began the active stages of dying.

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Care in Airplane Mode

Airplane mode disables me from using Wi-Fi and enables me to provide distraction-free care to the patients in front of me. Truly disconnecting is difficult, but being in rural Honduras allows me to switch my phone settings with ease. My otoscope and ophthalmoscope cannot see texts and emails. My stethoscope cannot hear incoming calls. My hands cannot feel my IPhone screen. I am in tune with my body, my senses and my patient.
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Confessions of a Recovering Insurance Addict

 
When I hear other physicians talk about burnout, I often feel a little guilty. Sometimes I sit in meetings of physician associations where they are discussing ways to help physicians deal with the stress of the job and the increasingly complicated demands for documentation and billing. I think to myself, “Don’t physicians always talk about prevention being better than treatment?” Yet most of what I hear about are measures to deal with the aftermath of burnout.
Seventeen years ago, I was in an environment seeing thirty patients per day, spending more time on documentation than patient care, and longing to focus on just spending time with my patients. I hated the rushed appointments, the endless coding and the administrative burdens. I interviewed practice managers, read a lot of practice managment magazines, and interviewed a lot of physicians. One thing was clear: 99% of the frustrations came from filing insurance.
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Weary and Wishful

 
I was living just two blocks away from my parents, but I spent more time at their condo than I did at my apartment. I shopped for them and cooked, cleaned, and did laundry for them. I took them to appointments. I tried to help them lead lives of quality. Every night I went home feeling tired–after all, I was in my sixties–but also feeling glad that I could support them after all the years they had supported me.
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Letting the Tears Fall

 
In terms of size, I am a big man. But when I visited my dad in the hospital recently, I felt a “little boy” inside of me, resisting something I wasn’t ready for.

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Comfort Care

 
When a year ago he arrived at the clinic, he was a hard-working man with neck pain, there with his expectant wife and their adoring toddler. No one had anticipated a tumor.
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The Janitor

 
Outside the OR, at a dictation desk in the cold, quiet hallway, I sat alone. I stared at the black-and-white floor tiles, my eyes tricking me into seeing diamonds, then squares, then diamonds. As if my chest were squeezed in a vise-grip, I could barely take a breath. My body was frozen in place, held stiffly upright by the hard chairback, the only thing keeping me from collapsing inward.
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What’s Wrong, Dad ?

 
When I walked into my father’s hospital room, he began to sob. I didn’t cope well with his tears. I experienced them as a reaction to his seeing me and started to beat myself up, to think to myself, What have I done?

A voice at the back of my mind said, This is his illness–you can’t take it personally. But even so, I felt hurt by his crying.

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