When the phone rang at 3:00 a.m., as I reached out my hand to answer it I knew the call was bringing bad news. On the other end of the line, I heard my dad’s croaky, Parkinsonian voice stammer,”Rozzie, I’m so cold. Come here and help me; I can’t reach the blanket to cover myself.” It seemed like forever before he was able to squeeze out the additional information that he’d called the front desk at the assisted-care facility where he lived, but Jose, the night attendant, had said he was alone and couldn’t leave the desk, even for a few minutes.
I told my dad I’d take care of the problem, dialed the front desk number, and listened to Jose explain that the
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