The sign on the door of the hospital gift shop boldly dictates who will be admitted: “No Shoes, No Service,” it says.
“But I’m wearing shoes.” The man’s voice screeches obstinately, the soles of his cutaway tennis shoes flap, and his bare feet slap hard on the linoleum floor as he fumbles the get-well card he’s holding and it goes flying.
I, an underpaid clerk, sigh in disgust. I haven’t encountered a customer like this in some time. His hair is slicked back, his shirt is untucked, his face is partly hidden behind a blue surgical mask.